Terms of service.

When you purchase an item you agree to these terms.

SHIPPING

All products are custom-made or designed and produced internally. Production time is set at 2-3 weeks although during high volume times (Holidays, Sales, Special Drops), production can be longer. After production, orders are standard priority shipped through USPS which may take 3-5 days.

RETURNS and EXCHANGES

The SEMI brand is a custom shop. Everything is made to order with little assistance. For custom items, a full return is not available due to construction time and the cost of materials. It is imperative the customer provide adequate measurements and details to ensure a pleasing result. Please be sure to enter your correct name, contact, and mailing address to prevent any sizing or shipment issues.

We offer alterations and corrections to customs locally 3 days after a final product has been delivered to the recipient. For out-of-town orders, please contact SEMI for any issues in fit to address such issues. All customs offer repair services beyond the date of purchase for any natural wear that may occur to any garments,

THE SEMI BRAND IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN ITEMS AFTER SHIPMENT. For any issues during shipment, please contact the mailing provider directly using your provided tracking label.

ARCHIVES

“What do I do if I no longer want my custom piece?” Consider donating your piece to SEMI Archives as a way to keep the brand’s legacy alive. Archived pieces ARE NOT able to be sold again and will be used for campaigns, fashion shows, and engagements.

For any questions or concerns please email contact@semi-stitched.com